Great customer service is the cornerstone of what we do.
We are dealing with product, however, that at times may have some variance. On rare occasions this product may not meet expectations.
Products sold on this website is either custom designed, hand-made, picked and checked by florists, and/or dependent on seasons and suppliers. As a result, not all goods produced are as pictured on www.plantimage.com.au. By accepting these terms and conditions you are acknowledging there may be discrepancies between images and produced goods.
You can generally expect Indoor Plants & Flowers, Evergreen Fences & Walls, Hand-made Trees and other artificial plants (product) by Plant Image to last 12-months or longer, if handled and cared for properly. Meaning – if you do not place product in the wrong place, or if not handled inappropriately – by using product in accordance with the intended application area and environment it was designed for, your goods of purchase will last well beyond this period of time.